Ticketing Professionals Conference 2008 - Home
"Strike Gold: Mining Box Office Knowledge"
GOLD COAST ARTS CENTRE, SURFERS PARADISE 11 - 13 February 2009


 

 

 

Ticketing Professionals at the Gold Coast Arts Centre 2009 CONFERENCE PROGRAMStrike Gold: Mining Box Office Knowledge

Strike Gold: Mining Box Office Knowledge

WEDNESDAY 11 FEBRUARY
DAY 1
9am - 3pm

OPTIONAL TRAINING DAY    
 
Vendor Sessions, User Groups or Master Classes      
3pm STAKING A CLAIM
Conference Registration GCAC    
3.30pm SURVEYING THE LEASE Tour of Gold Coast Arts Centre GCAC    
4.15pm THE BOX OFFICE: A MINE OF KNOWLEDGE Key Note Speech - Beth Aplin Supported by Australia Council for the Arts Sponsored by Australia Council for the Arts  
5.30pm WELCOME STRANGER
Welcome Cocktail Party Gold Sponsor - Gold Coast Arts Centre Sponsored by Gold Coast Arts Centre  

THURSDAY 12 FEBRUARY
DAY 2
7am CORE STRENGTH FOR STARTERS
Pilates Session Amalia Hordern at the Hotel before you leave for GCAC  
8am STAKING A CLAIM
Conference Registration GCAC   TS
8.30am   Conference Welcome Destry Puia & Hon. Rod Welford MLA President of NARPACA & Minister for the Arts, Education and Training TS 
8.45am GILDING THE LILY
Conference Overview MC - Tim Munro CEO, Theatre Royal, Hobart TS 
9am INITIAL FINDINGS
ADVICE Project: Aggregate Data Discoveries Merryn Carter & Stuart Nicolle Australia Council: ADVICE and Purple Seven TS 
10am   Morning Tea     TS 
10.30am FROM NUGGETS TO BULLION TO CURRENCY
Data to Information to Knowledge: Workshop Beth Aplin Henderson Aplin Partnership, Cambridge UK TS 
12 noon GOLD RUSH
Lunch Gold Sponsor - SeatAdvisor Australia Sponsored by SeatAdvisor TS
1pm HITTING PAY DIRT
Market Research on a Shoestring Merryn Carter & Tim Roberts Australia Council and ARTS Australia TS
2pm DIGGING DEEPER
Data Augmentation: MOSAIC Case Study Andy Gray & Rae Bassett Pacific Micromarketing and QPAC TS 
3.15pm SHARING THE CLAIM
World Café     TS
    Sharing access to customer data John Paul Fishbach
Auspicous Arts Projects
TS 
4.30pm
Finish Day 1
    TS 
7pm PROSPECTING & NETWORKING Pre-Dinner Drinks      
8pm ROOM WITH A VIEW
Conference Dinner Platinum Sponsor - Tickets_dot_Com Sponsored by Tickets.com  
10.15pm FOOL'S GOLD
Networking Drinks      
TS = Tradeshow
FRIDAY 13 FEBRUARY
DAY 3
7am CORE STRENGTH FOR STARTERS
Pilates Session Amalia Hordern at the Hotel before you leave for GCAC  
9am PANNING FOR GOLD
What we can Learn from Other Industries Tony Faure   ex-CEO Yahoo Australia New Zealand and ninemsn. Founding shareholder MyTickets.com.au. TS
10am   Morning Tea Silver Sponsor - MyTickets.com.au Sponsored by
MyTickets.com.au
TS 
10.15am PROSPECTING AND STOCKPILING
Attracting and retaining staff: managing casual/seasonal/contract staff Amalia Hordern and Panel Australian Ballet TS 
11am WORTH YOUR WEIGHT IN GOLD
What Promoters Want From a Box Office Manager Panel TBA **   TS 
12.15pm ALCHEMY - Turning Lead into Gold
Plenary Session MC - Tim Munro CEO, Theatre Royal, Hobart TS 
1pm GOLD RUSH
Lunch Gold Sponsor - Seatem Sponsored by Seatem TS 
2pm MINING THE MOTHERLODE WITHOUT GETTING SHAFTED
Whose data is it? Joint access to your customer data Panel TBA ** Facilitator Tim Roberts ARTS Australia  
3pm   Conference Close      
         
TS = Tradeshow
** Some session speakers/panel members still being finalised. Check back regularly for updates.
                                  

Northern Australia Regional Performing Arts Centres Association (NARPACA)
acknowledges the support of 2008 sponsors