"Strike Gold: Mining Box Office Knowledge"
GOLD COAST ARTS CENTRE, SURFERS PARADISE 11 - 13 February 2009
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2009 CONFERENCE PROGRAM
Strike Gold: Mining Box Office Knowledge
WEDNESDAY 11 FEBRUARY
DAY 1
9am - 3pm
OPTIONAL TRAINING DAY
Vendor Sessions, User Groups or Master Classes
3pm
STAKING A CLAIM
Conference Registration
GCAC
3.30pm
SURVEYING THE LEASE
Tour of Gold Coast Arts Centre
GCAC
4.15pm
THE BOX OFFICE: A MINE OF KNOWLEDGE
Key Note Speech -
Beth Aplin
Sponsored by
Australia Council for the Arts
5.30pm
WELCOME STRANGER
Welcome Cocktail Party
Sponsored by
Gold Coast Arts Centre
THURSDAY 12 FEBRUARY
DAY 2
7am
CORE STRENGTH FOR STARTERS
Pilates Session
Amalia Hordern
at the Hotel before you leave for GCAC
8am
STAKING A CLAIM
Conference Registration
GCAC
TS
8.30am
Conference Welcome
Destry Puia & Hon. Rod Welford MLA
President of NARPACA & Minister for the Arts, Education and Training
TS
8.45am
GILDING THE LILY
Conference Overview
MC - Tim Munro
CEO,
Theatre Royal
, Hobart
TS
9am
INITIAL FINDINGS
ADVICE Project: Aggregate Data Discoveries
Merryn Carter & Stuart Nicolle
Australia Council: ADVICE
and
Purple Seven
TS
10am
Morning Tea
TS
10.30am
FROM NUGGETS TO BULLION TO CURRENCY
Data to Information to Knowledge: Workshop
Beth Aplin
Henderson Aplin Partnership
, Cambridge UK
TS
12 noon
GOLD RUSH
Lunch
Sponsored by
SeatAdvisor
TS
1pm
HITTING PAY DIRT
Market Research on a Shoestring
Merryn Carter & Tim Roberts
Australia Council
and
ARTS Australia
TS
2pm
DIGGING DEEPER
Data Augmentation: MOSAIC Case Study
Andy Gray & Rae Bassett
Pacific Micromarketing
and
QPAC
TS
3.15pm
SHARING THE CLAIM
World Café
TS
Sharing access to customer data
John Paul Fishbach
Auspicous Arts Projects
TS
4.30pm
Finish Day 1
TS
7pm
PROSPECTING & NETWORKING
Pre-Dinner Drinks
8pm
ROOM WITH A VIEW
Conference Dinner
Sponsored by
Tickets.com
10.15pm
FOOL'S GOLD
Networking Drinks
TS
= Tradeshow
FRIDAY 13 FEBRUARY
DAY 3
7am
CORE STRENGTH FOR STARTERS
Pilates Session
Amalia Hordern
at the Hotel before you leave for GCAC
9am
PANNING FOR GOLD
What we can Learn from Other Industries
Tony Faure
ex-CEO
Yahoo Australia New Zealand
and
ninemsn
. Founding shareholder
MyTickets.com.au.
TS
10am
Morning Tea
Sponsored by
MyTickets.com.au
TS
10.15am
PROSPECTING AND STOCKPILING
Attracting and retaining staff: managing casual/seasonal/contract staff
Amalia Hordern and Panel
Australian Ballet
TS
11am
WORTH YOUR WEIGHT IN GOLD
What Promoters Want From a Box Office Manager
Panel TBA **
TS
12.15pm
ALCHEMY - Turning Lead into Gold
Plenary Session
MC - Tim Munro
CEO,
Theatre Royal
, Hobart
TS
1pm
GOLD RUSH
Lunch
Sponsored by
Seatem
TS
2pm
MINING THE MOTHERLODE WITHOUT GETTING SHAFTED
Whose data is it? Joint access to your customer data
Panel TBA **
Facilitator Tim Roberts
ARTS Australia
3pm
Conference Close
TS
= Tradeshow
** Some session speakers/panel members still being finalised. Check back regularly for updates.
Northern Australia Regional Performing Arts Centres Association (NARPACA)
acknowledges the support of 2008 sponsors