2012 CONFERENCE PROGRAM

9am	TRAINING DAY	Vendor Sessions, User Groups or Master Classes	Tickets.com, Tessitura, Enta Ticketing, TicketServ and Foxtix	Sebel Albert Park Hotel - various venues
3.30pm	Conference Registration			Sebel Albert Park Hotel - Level 1 foyer
4.00pm	KEY NOTE: Social Media Does Not Sell Tickets	Devon Smith	Director Threespot	State Room 3 - Sebel Albert Park Hotel
5.45pm	Opening Cocktail Party		Sponsored by TicketServ	Element - Sebel Albert Park Hotel

8.00am		Conference Registration		Sebel Albert Park Hotel - Level 1 foyer
8.30am	Conference Opening	MC - Tim Munro	CEO, Theatre Royal, Hobart	State Room 3 - Level 1
8.45am	GOOGLE: New Developments for Entertainment & Ticketing	Miles Lazic	Google	State Room 3 - Level 1
10.00am	World Café - John Paul Fishbach - Auspicious Arts Projects		Sponsored by Tessitura	Lake Room - Level 1	TS
11.45am	MOBILE TRANSACTIONS: Are you ready?	Stuart Buchanan	The Nest	State Room 3 - Level 1	TS
1.00pm	Lunch		Sponsored by Foxtix	State Room 1&2 - Level 1 - Exhibition Area	TS
2.00pm	Ticketing a major event and the role of online	Clare Wolfensohn	Rugby New Zealand 2011	State Room 3 - Level 1	TS
3.15pm	The Potential of Social Media in Ticketing	Rebekah Campbell	Posse.com	State Room 3 - Level 1	TS
4.30pm	Afternoon Tea		Sponsored by AudienceView Ticketing	State Room 1&2 - Level 1 - Exhibition Area	TS
4.45pm	Vendor demonstration sessions			State Room 1&2 - Level 1 - Exhibition Area	TS
5.30pm	END OF CONFERENCE DAY 1				TS
6.00pm	BUS TRANSFER			Sebel Albert Park Hotel - Ground Floor foyer
6.30pm	Pre-Dinner Drinks			The Point Albert Park Lake
7pm	Conference Dinner		Sponsored by Tickets.com	The Point Albert Park Lake
10.30pm	Networking Drinks			Sebel Albert Park Hotel - Foyer Bar

TS = Tradeshow in Exhibition Area

9.00am	Housekeeping	MC - Tim Munro	CEO, Theatre Royal, Hobart	State Room 3 - Level 1
9.15am	Customer Data Sharing: Is it Possible?	Suzanne Daley	Live Performance Australia	State Room 3 - Level 1	TS
10.30am	Morning Tea		Sponsored by House of Tickets	State Room 1&2 - Level 1 - Exhibition Area	TS
11.00am	MOBILE TICKETING: The “cashless” concert. No cash, no paper tickets, no problems.	Paul Buchanan	PayPal	State Room 3 - Level 1	TS
12.00pm	Lunch		Sponsored by ENTA Ticketing Solutions	State Room 1&2 - Level 1 - Exhibition Area	TS
1pm	Vendor Discussion	Invited Ticketing Vendors		State Room 3 - Level 1
2.30pm	Plenary Session			State Room 3 - Level 1
3.30pm	CONFERENCE CLOSE

TS = Tradeshow in Exhibition Area
NOTE: The program is open to change.

2012 NARPACA Ticketing Professionals Conference 20-22 February 2012 Melbourne

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Northern Australia Regional Performing Arts Centres Association (NARPACA)
acknowledges the support of 2012 sponsors and supporters